Future Safe Training Ltd
Last Updated: 19 June 2026

Future Safe Training Ltd ("we", "us", "our") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, engage with our services, attend training, make enquiries, or otherwise interact with us.

We process personal data in accordance with:

• UK General Data Protection Regulation (UK GDPR)
• Data Protection Act 2018
• Privacy and Electronic Communications Regulations (PECR)

By using our website or services, you acknowledge the practices described in this Privacy Policy.

Future Safe Training Ltd is the Data Controller for the personal information we process.

Company Name: Future Safe Training Ltd
Company Number: 16553015
Email: info@futuresafetraining.com
Website: www.futuresafetraining.com

For any data protection enquiries, please contact:

Email: info@futuresafetraining.com

We may collect and process the following information:

• Name
• Job title
• Organisation name
• Email address
• Telephone number
• Postal address
• Billing information
• Booking details

• Course attendance records
• Assessment results
• Learner feedback
• Certification records
• Continuing Professional Development (CPD) records

• IP address
• Browser type
• Device information
• Website usage statistics
• Cookies and analytics data

• Emails
• Contact forms
• Telephone conversations
• Customer service enquiries

We use personal information to:

• Deliver training services
• Process course bookings
• Issue certificates
• Verify attendance and assessment outcomes
• Respond to enquiries
• Manage customer relationships
• Process payments and invoices
• Improve our services
• Comply with legal and regulatory obligations
• Maintain training records
• Investigate complaints or incidents

We process personal information under the following lawful bases:

Where processing is necessary to fulfil a training booking, service agreement or contract.

For:

• Service improvement
• Quality assurance
• Business administration
• Fraud prevention
• Customer support

To comply with legal, regulatory and financial requirements.

Where required, such as certain marketing communications.

Consent can be withdrawn at any time.

Some courses may involve discussion of safeguarding, health, wellbeing, trauma, behavioural incidents or related matters.

We do not routinely collect special category personal data unless it is necessary for:

• Reasonable adjustments
• Accessibility requirements
• Learner welfare
• Safeguarding concerns
• Legal obligations

Where special category data is processed, appropriate safeguards will be applied.

Future Safe Training Ltd provides safeguarding-related training and consultancy.

Where safeguarding concerns are disclosed during training, consultancy or related activities:

• Information may be recorded where necessary.
• Information may be shared with relevant safeguarding authorities where required by law or to protect a child, young person or vulnerable adult.
• Confidentiality may be overridden where there is a risk of significant harm.

Any such disclosures will be managed in accordance with statutory safeguarding guidance.

We may occasionally send:

• Training updates
• Course information
• Service announcements
• Professional development opportunities

You may opt out of marketing communications at any time by:

• Using the unsubscribe link provided
• Contacting us directly

We will never sell your personal information to third parties.

We may share information with:

• Accountants
• Payment providers
• IT support providers
• Website hosting providers

Where necessary for certification or quality assurance purposes.

Where required by law, court order or safeguarding obligations.

We will only share information that is necessary and proportionate.

Personal data is primarily stored within the United Kingdom.

If data is transferred outside the UK, appropriate safeguards will be implemented in accordance with UK GDPR requirements.

We take appropriate technical and organisational measures to protect personal information including:

• Password-protected systems
• Secure cloud storage
• Access controls
• Encryption where appropriate
• Staff confidentiality requirements

While we take reasonable steps to protect information, no online transmission can be guaranteed to be completely secure.

We retain personal information only for as long as necessary.

Typical retention periods include:

Record TypeRetention PeriodGeneral enquiries12 monthsTraining attendance records6 yearsCertificates and assessment records6 yearsFinancial records7 yearsComplaint records6 yearsSafeguarding-related recordsIn accordance with legal and safeguarding requirements

Information will be securely deleted when no longer required.

Under UK GDPR you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request erasure of personal information
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent where applicable

Requests should be submitted to:

info@futuresafetraining.com

We will normally respond within one calendar month.

Individuals may request a copy of the personal information we hold about them.

Requests should be made in writing to:

info@futuresafetraining.com

We may require proof of identity before releasing information.

Our website may use cookies to:

• Improve website functionality
• Analyse website traffic
• Improve user experience

Users can manage cookie settings through their browser preferences.

A separate Cookie Policy may also be published on our website.

Our website may contain links to external websites.

We are not responsible for the privacy practices of external websites and encourage users to review their privacy policies separately.

If you are unhappy with how your personal information has been handled, please contact us first.

You also have the right to complain to the:

Information Commissioner's Office (ICO)

Website: https://www.ico.org.uk

Telephone: 0303 123 1113

We may update this Privacy Policy from time to time.

The latest version will always be published on our website.

Future Safe Training Ltd
Training Professionals. Protecting Futures.